Terms & Conditions for our online courses
We reserve the right to cancel the course if there is not sufficient enrollment or for any other reason. If this happens your course fee will be fully refunded, but no further costs or expenses will be liable.
After enrolling, should you wish to cancel your place, for any reason, up to one week prior to the start of the course, you can claim a 50% refund. Cancellations made less than one week prior to the start of the course will not be entitled to any refunds.
We reserve the right to substitute teachers if the advertised teachers become unavailable for any reason.
No refunds can be made for any sessions that you fail to attend during the course, for any reason.
The email address you use to register with us must not already be registered to another active Zoom account. If you need to create a new email address please see the technical help page and follow the instructional video. It only takes a few minutes and is very easy to set up.
It is your responsibility to make sure you are familiar enough with the Zoom software to be able to use it sufficiently enough to attend all of the activities on the course. There are many training and help videos available on the Zoom website and Youtube. Please take time to watch these training videos before attending the course if you have any queries about using the Zoom software.
Refunds will not be made for any "drop out" of transmission which may be due to the internet coverage at either end of the connection.
Recordings of all masterclasses and afternoon workshops will be available on the account for you to watch after the end of the course. You are not able to download the videos and will not be sent copies to keep.
Recordings of classes are set to "speaker view" which is designed to capture the tutor, but if you unmute your mic your image may appear on the screen and be captured as part of the recording. By agreeing to the terms & conditions you give consent to be recorded.
Please don't hesitate to get in contact if you have any queries about these terms and conditions. Email us at