Terms & Conditions for our online masterclasses

We reserve the right to cancel the masterclass if there is not sufficient enrollment or for any other reason. If this happens your fee will be fully refunded, but no further costs or expenses will be liable.

After enrolling, should you wish to cancel your place, for any reason, up to one week prior to the start of the masterclass, you can claim a 50% refund. Cancellations made less than one week prior to the start of the masterclass will not be entitled to any refunds. 

We reserve the right to substitute teachers if the advertised teachers become unavailable for any reason.

No refunds can be made if you fail to attend masterclass, for any reason. 

It is your responsibility to make sure you are familiar enough with the Zoom software to be able to use it sufficiently enough to attend all of the activities on the course. There are many training and help videos available on the Zoom website and Youtube. Please take time to watch these training videos before attending the course if you have any queries about using the Zoom software. 


Refunds will not be made for any "drop out" of transmission which may be due to the internet coverage at either end of the connection.

Recordings of masterclasses may be available for purchase at a later date. Purchasing a ticket to the live online masterclass does not include access to the video recording. 

Recordings of masterclasses are set to "speaker view" which is designed to capture the tutor, but if you unmute your mic your image may appear on the screen and be captured as part of the recording. By agreeing to the terms & conditions you give consent to be recorded. 

Please don't hesitate to get in contact if you have any queries about these terms and conditions. Email us at info@theonlineukjazzschool.com