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The 2021 Online UK Jazz Summer School
Terms & Conditions

We reserve the right to cancel the course if there is not sufficient enrollment. If this happens your course fee will be fully refunded, but no further expenses will be liable.

 

After enrolling, should you wish to cancel your place, for any reason, up to 20 July 2021, you can claim a 50% refund. Cancellations made on or after 21 July 2021 will not be entitled to any refunds. 

We reserve the right to substitute teachers if the advertised teachers become unavailable for any reason.

 

No refunds can be made for any sessions that you fail to attend during the course, for any reason. 

 

We have a dedicated IT support team to help with any IT problems that occur during the course and will make all reasonable efforts to fix them as soon as possible. Our IT staff's primary role is to support the tutors and help maintain the network. They are also happy to help you, where possible and if available. However, it is your responsibility to make sure you are familiar enough with the Zoom software to be able to use it sufficiently enough to attend all of the activities on the course. There are many training and help videos available on the Zoom website and Youtube. Please take time to watch these training videos before attending the course if you have any queries about using the Zoom software. 

 

Refunds will not be made for any "drop out" of transmission which may be due to the internet coverage at either end of the connection.

 

Recordings of all masterclasses and afternoon workshops will be available on the account for you to watch for two weeks after the end of the course. You are not able to download the videos and will not be sent copies to keep. 

Recordings of classes are set to "speaker view" which is designed to capture the tutor, but it also means if your mic is on and you make a sound your image may appear on the screen and be captured as part of the recording. By agreeing to the terms & conditions you give consent to be recorded. 

Your email address will be listed as your ID in the contacts address book on our Zoom account and will be visible by everyone on the course when they log in. 

 

Please don't hesitate to get in contact if you have any queries about these terms and conditions. Email us at info@theonlineukjazzschool.com